Privacy Policy Page
PRIVACY POLICY – THE PATIX
MATRIMONY
Effective
Date: [02/02/2026]
Owner & Proprietor: Sanchayan Pati
Business Name: The PATIX Businesses
Location: Nandigram, West Bengal, India
Contact Email: thepatixmatrimony@gmail.com
Customer Support Phone: 8637311348
APP Name: The PATIX Matrimony
1. Introduction
This
Privacy Policy explains how The PATIX Matrimony (“Platform”, “We”, “Us”,
“Our”) collects, uses, stores, protects, and shares the personal information of
users (“User”, “You”).
By
registering or using the Platform, You agree to the terms described in this
Privacy Policy. If You do not agree, You should not use the Platform.
2. Information We Collect
We may
collect the following information from Users:
A) Personal Information
- Name
- Gender
- Date of Birth
- Contact Number
- Email Address
- Permanent Address / Location
B) Profile Information
- Photos & videos uploaded
by User
- Religion, caste, mother
tongue
- Educational details
- Professional details
- Family details
- Partner preferences
C) Usage & Technical Information
- IP address
- Device details
- Login time & location
data
- In-app activities
3. How We Use Your Information
Your
information is used for the following purposes:
- Creating and displaying
matrimony profiles
- Matching profiles and
suggestions
- Communication between Users
- Customer support
- Improving platform features
- Legal and security
verification
We do
not sell personal data to any third party for commercial gain.
4. Sharing of Information
We may
share information only in the following conditions:
- With other registered Users
as part of profile display
- With government authorities
if legally required
- With service providers
(hosting, database, payment gateway) only for operational purposes
We (platform
or proprietor or owner) are not responsible or liable for:
- Any communication &
miscommunication, fraud, financial loss, harassment, hacking or dispute occurring between Users
- Any sharing of information
voluntarily done by a User to another User outside the Platform
5. User Responsibilities
Users
agree that:
- All information submitted by
them is true and accurate
- They are solely responsible
for interactions with other Users
- They must verify the
authenticity of any profile before communicating or meeting
- The Platform is not
responsible for marriage outcomes, rejections, breakups, financial
transactions or disputes
6. Data Security
We use
reasonable security measures to protect User data.
However, no online platform is 100% secure, and we are not liable for
data breaches caused by hacking, third-party attacks, or user negligence.
7. Photo & Content Rights
By
uploading photos or content, the User grants the Platform the right to:
- Display the content on the
Platform
- Use anonymized profile
information for promotions, suggestions, and marketing purposes
We may
remove photos/content that are inappropriate or violate policy.
8. Account Deactivation, Data Retention &
Deletion
- Users can request profile
deletion at any time
- Certain data may be stored
for legal & audit purposes
- Deleted accounts cannot be
restored
9. Minors
The
Platform is only for users 18 years and above.
If a minor registers using false information, the Platform is not
responsible.
10. Legal Disclaimer
The Platform only provides a match-making service
- We do not guarantee
marriage or compatibility
- We are not responsible
for:
- False information submitted
by Users
- Identity fraud or fake
profiles
- Financial loss, threats,
harassment or disputes
- Mental, emotional or
physical harm
All
communication and decisions between Users are their own responsibility.
11. Changes to Privacy Policy
We may
update this Privacy Policy anytime without prior notice.
Continued use of the Platform means the User accepts the updated policy.
12. Contact Information
For
complaints or privacy-related queries:
📧 Email: thepatixmatrimony@gmail.com
📞 Phone: 8637311348
🔐 Strong Legal Liability
Disclaimer
The
Platform acts only as an online matrimony meeting system. The proprietor of The
PATIX Matrimony shall not be responsible or liable—directly or indirectly—for
any loss, damage, dispute, or outcome arising from usage of the Platform or
interaction between Users.
